10 events planned

Monday 3 June

Support staff in stations

KEOLIS HYDERABAD - HYDERABAD, India
Every day, hundreds of persons commute with our metro. With a COD that happened more than a year ago, there's still awareness towards passengers to make them adopt best practices for their own safety and make their journey comfortable. That's why support staff will be exceptionally deployed in major stations (Ameerpet, interchange station and Hitec City, terminal station of Blue Line) to make awareness towards good behavior to adopt to board/deboard. One person will be placed at each door, on all platforms during peak hours to accompany the passengers on their best journey with Hyderabad Metro.

#Operational Excellence

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Launch of the campaign "Life Saving Rules" following the example of DLR's best practices

KEOLIS HYDERABAD - HYDERABAD, India
Following the example of DLR with its campaign on good gestures and practices on Safety, this campaign will also be launched in Hyderabad for the Keolife Week. Posters, stickers and leaflets will be distributed and displayed in all facilities, whether in stations, depots and headquarters to ensure the awareness of all about those basic guidelines, to make workplace a safe place.

#Safety

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Opening Ceremony

KEOLIS HYDERABAD - HYDERABAD, India
As a kick-off event for the Keolife week, an opening ceremony will be held in Nagole metro station with employees and support staff to raise awareness on everyone's participation to make this unique week in the year a success for everyone.

#Employee Engagement

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Tuesday 4 June

Revenue protection in stations

KEOLIS HYDERABAD - HYDERABAD, India
With a brand-new way of commuting in Hyderabad, some awareness has to be done towards passengers to minimize fraud and spread the idea that a good quality of service needs the fair participation of all commuters. That's why support staff will be exceptionally deployed in major stations to randomly control passengers on their tokens/smart card and make awareness on the importance of paying the right amount for their journey.

#Economic Performance

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Adopt a station

KEOLIS HYDERABAD - HYDERABAD, India
Following the example held in London, Adopt a Station will occur in Hyderabad ! Employees from different departments, managers and a CXO will be assigned to a station and behave like its theirs for the day. They will assess the place and propose their enhancements to make it better. An action plan will be proposed by each team at the end of the day and should be implemented in the week to come afterwards.

#Customer Experience

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Workshop on the Employee Engagement survey

KEOLIS HYDERABAD - HYDERABAD, India
As per the example set by Keolis Deutchland, a workshop will be conducted to analyze the results of the Employee Engagement Survey. CXO’s, Head of Departements and facilitators from HR team will gather to talk about results and elaborate an action plan which will be subsequently communicated to all employees. The aim is to benchmark our company regarding the same results of global industry identify areas of improvement, work to adress them and most of all communicate on the topics we can adress and the one we can’t also.

#Employee Engagement

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Wednesday 5 June

Outing with metro ride with AGAPE children

KEOLIS HYDERABAD - HYDERABAD, India
AGAPE, an NGO we're partnering with for CSR activities has been chosen to participate to a unique experience for the children. They will take a metro ride, most of them for the first time in their life, to reach an event organized by our PTA, HMRL, woman and children friendly. They will take the opportunity to take some rides on amusements displayed on the event, perform on the open stage and spend a good and funny time in a unique place.

#Corporate Social Responsibility

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Thursday 6 June

Clean and green in stations

KEOLIS HYDERABAD - HYDERABAD, India
Since 6 May marks World Environmental Day, some actions will be conducted by the same department to raise awareness about the cleanliness and what we do when it comes to protecting the planet in station.

#Corporate Social Responsibility

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Friday 7 June

Meet the Manager

KEOLIS HYDERABAD - HYDERABAD, India
Managers of Keolis Hyderabad rarely have for the most them the opportunity to meet our passengers. For this event, all of them will be displayed in key stations to answer to queries of passengers, collect their feebacks and demonstrate that our network is constantly attentive to its passengers needs.

#Customer Experience

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Closing Ceremony

KEOLIS HYDERABAD - HYDERABAD, India
In one of the highest footfall station among our network, we'll be closing the Keolife Week with all employees with a ceremony held at the station to remind them of the importance of including as many stakeholders as possible when it comes to the promotion of our activities and commitments.

#Employee Engagement

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