4 events planned

Monday 3 June

Introduction new CEO Keolis Nederland

KEOLIS NEDERLAND - DEVENTER, Netherlands
On June 1st, Frank Janssen will start as new CEO Keolis Nederland. As part of the introduction campaign mr Janssen an interview will take place while being recorded at the same time in order to share with the whole organization. In the interview focus will also be put on Konformité

#Employee Engagement

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Wednesday 5 June

Customer experience: train vs electric car

KEOLIS NEDERLAND - DEVENTER, Netherlands
Two groups of management team members will undertake a customer safari. One group travels by electric train between Enschede-Zwolle, the other group takes the electric car). In Zwolle the teams switch mode. This way a comparison can be made on speed and comfort. Both teams will join the service & safety employees. Goal is to see 'what are we good at and what needs to be improved’. At the end the teams join forces, share their experiences and list the actions for improvement

#Customer Experience

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Customer Journey Keolis Blauwnet train

KEOLIS NEDERLAND - DEVENTER, Netherlands
The managementteam of Keolis Nederland travels in our Keolis Blauwnet train from Enschede to Zwolle and back to experience the customer journey. They will give feedback about the positive features and are looking for improvements for our customers. Also we will organise a challenge between the electric Blauwnet trains en electric car to see wich of the vehicles is faster on this track.

#Customer Experience

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Thursday 6 June

Educational training management becoming bus driver/service & safety employee

KEOLIS NEDERLAND - DEVENTER, Netherlands
The management team and HQ employees will experience what it is liked to be trained as a bus driver of service & safety employee. The training will be done by the intermediate vocational education institute of Twente and by the RET, the Dutch tram operator of Rotterdam

#Operational Excellence

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