KEOLIS NEDERLAND

DEVENTER - Netherlands

4

Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Educational training management becoming bus driver/service & safety employee

L’équipe de gestion et les employés seront formés en tant qu’employés du service et de la sécurité. La formation sera dispensée par l'institut d'enseignement professionnel intermédiaire de Twente et par RET, l'opérateur de tramway néerlandais de Rotterdam.

Thursday, 06 Jun 2019 | #Operational Excellence

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Customer experience: train vs electric car

Deux groupes de membres de l'équipe de direction vont entreprendre un "safari clients". Un groupe se déplacera en train électrique entre Enschede-Zwolle, l’autre groupe prendra une voiture électrique. À Zwolle, les équipes changeront de mode. De cette façon, une comparaison peut être faite entre vitesse et confort. Les deux équipes rejoindront les employés du service et de la sécurité. L’objectif est de voir «en quoi sommes-nous bons et que faut-il améliorer». À la fin, les équipes unissent leurs forces, partagent leurs expériences et énumèrent les actions à entreprendre pour les améliorer.

Wednesday, 05 Jun 2019 | #Customer Experience

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Introduction new CEO Keolis Nederland

Introduction new CEO Keolis Nederland

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Introduction new CEO Keolis Nederland

Introduction new CEO Keolis Nederland

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Introduction new CEO Keolis Nederland

Le 1er juin, Frank Janssen débutera en tant que Directeur de Keolis Nederland. Il donnera un interview qui sera filmé pour être ensuite partagé. Il parlera notamment de Konformité.

Monday, 03 Jun 2019 | #Employee Engagement

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

32 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Introduction new CEO Keolis Nederland

Introduction new CEO Keolis Nederland

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

44 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

28 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

24 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

27 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Customer Journey Keolis Blauwnet train

The managementteam of Keolis Nederland travels in our Keolis Blauwnet train from Enschede to Zwolle and back to experience the customer journey. They will give feedback about the positive features and are looking for improvements for our customers. Also we will organise a challenge between the electric Blauwnet trains en electric car to see wich of the vehicles is faster on this track.

Wednesday, 05 Jun 2019 | #Customer Experience

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Customer Journey Keolis Blauwnet train

Customer Journey Keolis Blauwnet train

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

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Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

19 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

19 views | 0 like | 0 comment

Educational training management becoming bus driver/service & safety employee

Educational training management becoming bus driver/service & safety employee

21 views | 0 like | 0 comment